{"id":843,"date":"2022-04-18T03:48:43","date_gmt":"2022-04-18T03:48:43","guid":{"rendered":"https:\/\/modmixmap.wpengine.com\/?page_id=843"},"modified":"2024-08-20T16:28:04","modified_gmt":"2024-08-20T22:28:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/mexcovery.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"843\" class=\"elementor elementor-843\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb2173 e-flex e-con-boxed e-con e-parent\" data-id=\"8bb2173\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00fa535 elementor-widget elementor-widget-heading\" data-id=\"00fa535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br><br>Preguntas Frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-16f68bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16f68bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ed3330b\" data-id=\"7ed3330b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51814d95 elementor-widget elementor-widget-st_faq\" data-id=\"51814d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_c\u00f3mo-puedo-reservar\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_c\u00f3mo-puedo-reservar\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-c\u00f3mo-puedo-reservar\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"c\u00f3mo-puedo-reservar\"\r\n            >\r\n                \u00bfC\u00f3mo puedo reservar?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-c\u00f3mo-puedo-reservar\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_c\u00f3mo-puedo-reservar\"\r\n            data-bs-parent=\"#accordion_c\u00f3mo-puedo-reservar\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Nuestros dos medios principales de contacto para reservar es por medio de whatsapp y call center, ambos en el n\u00famero +524423486691            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a30987b elementor-widget elementor-widget-st_faq\" data-id=\"2a30987b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_qu\u00e9-m\u00e9todos-de-pago-aceptan\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_qu\u00e9-m\u00e9todos-de-pago-aceptan\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-qu\u00e9-m\u00e9todos-de-pago-aceptan\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"qu\u00e9-m\u00e9todos-de-pago-aceptan\"\r\n            >\r\n                \u00bfQu\u00e9 m\u00e9todos de pago aceptan?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-qu\u00e9-m\u00e9todos-de-pago-aceptan\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_qu\u00e9-m\u00e9todos-de-pago-aceptan\"\r\n            data-bs-parent=\"#accordion_qu\u00e9-m\u00e9todos-de-pago-aceptan\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Aceptamos varias formas de pago: dep\u00f3sitos en banco, dep\u00f3sitos en tiendas de conveniencia, transferencias, pagos con tarjeta de d\u00e9bito, pagos con tarjeta de cr\u00e9dito a una sola exhibici\u00f3n y a meses sin intereses.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b672ac0 elementor-widget elementor-widget-st_faq\" data-id=\"b672ac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_c\u00f3mo-aplican-los-meses-sin-intereses\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_c\u00f3mo-aplican-los-meses-sin-intereses\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-c\u00f3mo-aplican-los-meses-sin-intereses\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"c\u00f3mo-aplican-los-meses-sin-intereses\"\r\n            >\r\n                \u00bfC\u00f3mo aplican los meses sin intereses?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-c\u00f3mo-aplican-los-meses-sin-intereses\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_c\u00f3mo-aplican-los-meses-sin-intereses\"\r\n            data-bs-parent=\"#accordion_c\u00f3mo-aplican-los-meses-sin-intereses\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Dependiendo de tu banco podr\u00e1s diferir tu compra de 3 hasta 18 meses sin intereses. Para generar tu pago debes comunicarte al +524423486691, algunos bancos permiten enviar link de pago, pregunta a tu agente de pagos o consejero vacacional que bancos aplican con link de pago.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76efa315 elementor-widget elementor-widget-st_faq\" data-id=\"76efa315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_c\u00f3mo-saber-que-son-confiables\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_c\u00f3mo-saber-que-son-confiables\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-c\u00f3mo-saber-que-son-confiables\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"c\u00f3mo-saber-que-son-confiables\"\r\n            >\r\n                \u00bfC\u00f3mo saber que son confiables?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-c\u00f3mo-saber-que-son-confiables\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_c\u00f3mo-saber-que-son-confiables\"\r\n            data-bs-parent=\"#accordion_c\u00f3mo-saber-que-son-confiables\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Somos una empresa con m\u00e1s de 12 a\u00f1os en el mercado. Puedes revisar nuestro aviso de privacidad y contrato de adhesi\u00f3n en nuestro home. De igual forma te invitamos a visitar nuestras rese\u00f1as en Google.             <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6da7a48b\" data-id=\"6da7a48b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c081cee elementor-widget elementor-widget-st_faq\" data-id=\"3c081cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\"\r\n            >\r\n                \u00bfC\u00f3mo puedo cancelar una reservaci\u00f3n?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\"\r\n            data-bs-parent=\"#accordion_c\u00f3mo-puedo-cancelar-una-reservaci\u00f3n\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Para cancelar es necesario enviar un correo a pagos@mexcovery.com indicando tu clave de confirmaci\u00f3n MX y solicitando la cancelaci\u00f3n, en menos de 24 horas te contestar\u00e1n con el proceso para cancelar. Recuerda que en tu correo de confirmaci\u00f3n se indica tu fecha de cambios y cancelaciones sin costo. Recuerda que algunas reservas no permiten reembolsos.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-404be9d3 elementor-widget elementor-widget-st_faq\" data-id=\"404be9d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\"\r\n            >\r\n                \u00bfC\u00f3mo puedo cambiar una reservaci\u00f3n?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\"\r\n            data-bs-parent=\"#accordion_c\u00f3mo-puedo-cambiar-una-reservaci\u00f3n\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Para realizar cambios a tu reserva es necesario contactar a tu consejeros vacacional o bien contactarnos a nuestro call center o whatsapp. Te recordamos que no todas las reservas pueden ser modificadas y en algunos casos pueden generar un costo extra. Mexcovery es solo un intermediario, los costos adicionales son marcados por los proveedores.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe8e5c elementor-widget elementor-widget-st_faq\" data-id=\"cfe8e5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"st_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion faq style1\" id=\"accordion_cu\u00e9ntan-con-oficinas-fisicas\">\r\n    <div class=\"accordion-item\">\r\n        <h2 class=\"accordion-header\" id=\"heading_cu\u00e9ntan-con-oficinas-fisicas\">\r\n            <button class=\"accordion-button   collapsed\"\r\n                type=\"button\"\r\n                data-bs-toggle=\"collapse\"\r\n                data-bs-target=\"#st-cu\u00e9ntan-con-oficinas-fisicas\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"cu\u00e9ntan-con-oficinas-fisicas\"\r\n            >\r\n                \u00bfCu\u00e9ntan con oficinas fisicas?            <\/button>\r\n        <\/h2>\r\n        <div id=\"st-cu\u00e9ntan-con-oficinas-fisicas\" class=\"accordion-collapse collapse\"\r\n            aria-labelledby=\"heading_cu\u00e9ntan-con-oficinas-fisicas\"\r\n            data-bs-parent=\"#accordion_cu\u00e9ntan-con-oficinas-fisicas\"\r\n        >\r\n            <div class=\"accordion-body\">\r\n                Nuestras oficinas corporativas se encuentran en Avenida Antea 1130, Edificio Level, Juriquilla, Quer\u00e9taro. Sin embargo, al ser una empresa digital, nuestra atenci\u00f3n al p\u00fablico es \u00fanicamente en linea.            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00bfC\u00f3mo puedo reservar? Nuestros dos medios principales de contacto para reservar es por medio de whatsapp y call center, ambos en el n\u00famero +524423486691 \u00bfQu\u00e9 m\u00e9todos de pago aceptan? Aceptamos varias formas de pago: dep\u00f3sitos en banco, dep\u00f3sitos en tiendas de conveniencia, transferencias, pagos con tarjeta de d\u00e9bito, pagos con tarjeta de cr\u00e9dito [&hellip;]<\/p>","protected":false},"author":1,"featured_media":489,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-843","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Mexcovery<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mexcovery.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mexcovery\" \/>\n<meta property=\"og:description\" content=\"Preguntas Frecuentes \u00bfC\u00f3mo puedo reservar? Nuestros dos medios principales de contacto para reservar es por medio de whatsapp y call center, ambos en el n\u00famero +524423486691 \u00bfQu\u00e9 m\u00e9todos de pago aceptan? 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Nuestros dos medios principales de contacto para reservar es por medio de whatsapp y call center, ambos en el n\u00famero +524423486691 \u00bfQu\u00e9 m\u00e9todos de pago aceptan? 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